12 March 2025

Department of International Patients of IPD

International Patients Department (IPD)

Introduction of the hospital:

 

The third charity hospital of Shaaban was established in 1347 in one of the authentic areas of old Tehran and close to Tehran's Grand Bazaar. This hospital, which is more than 50 years old since its establishment, with an area of 11,000 square meters under the building and having specialized and sub-specialized departments with 200 hospital-approved beds, as one of the most famous charity hospitals in Tehran, provides health services with optimal quality to patients.

The third hospital of Shaaban has departments of general surgery, gynecology, orthopedics, internal medicine, women's block, general ICU, laboratory, radiology, CCU, CT scan, ultrasound, physiotherapy, audiometry and speech therapy, urology, pediatrics, neurology, nephrology, infectious, pharyngology, oncology and radiation therapy, wound clinic, and pharmacy.

 

 

Vision:                                         

The Third Shaaban Charity Hospital intends to become the most complete specialized center in the south of Tehran within the next 5 years by creating and launching new paraclinical departments and achieving the highest quality level of available services.

 

 

                                         Mission:

In the light of divine favors and the support of respected benefactors, this center should provide services to the patients of the geographical south of the city in order to continuously improve the quality of services, the health of the community and the respect of the service recipients.

 

 

 

                                           Values:

 

Specialization, knowledge-oriented, dignity of employees, respect for patients' rights, justice-oriented, accountability, accountability, process-oriented and continuous improvement of service quality, order and discipline, precision and speed in doing things, effective participation and communication and maintaining the improvement of the environment are the values of the hospital.

. We are committed to providing high quality and safe services to patients and companions.

. We are responsible and responsive to society.. Improving work methods and processes is important for us.. We are committed to the development of knowledge and skills of employees.. There is a teamwork spirit and participation in this hospital.. Dealing with complaints, criticisms, suggestions, patients and companions is a priority for us.. We are committed to preserving and improving the environment.

General goals of the hospital:

 

. Continuous improvement of the quality of clinical and non-clinical services of the hospital.

. Improving the level of health and improving the awareness and safety of patients and clients.

. Improving responsiveness and increasing the satisfaction of service recipients.

 

. Knowledge management and promotion of employees' ability and satisfaction.

. Improving hospital safety and accidents and disasters

. Increasing acceptance of patients (domestic-international).

. Development of clinical departments – dialysis.

. Renovation and improvement of hospital spaces and buildings.

. Purchase of capital equipment.

 

 

Coordination of travel to Iran, treatment, and return to the country of origin:

 

The third hospital of Shaaban provides comprehensive and special services in the field of medical tourism. It is enough to visit Arman Hospital's website and contact an expert of this department online from the International Patient Department (IPD) menu. The IPD expert of Som Shaaban Hospital will provide you with all the necessary information and patiently answer all your questions. At this stage, you will be asked to provide your medical documents to the IPD expert. You can send documents by email. The IPD expert will share your medical records with specialists and doctors in the relevant field, and after comprehensive evaluations, you will receive treatment.

 

If you wish, you will be given an appointment date and a detailed plan to visit Arman Hospital. You can check your conditions on the relevant date according to the schedule and make the necessary arrangements for your trip، Prepare your visa and travel ticket and don't worry about your accommodation anymore because the third hospital of Shaaban has placed a number of top hotels around the hospital in the international patients section, for reservation and coordination, you can choose the hotel of your choice and make a reservation by visiting there in person.

 

When visiting third hospital of Shaaban Hospital on the appointed date, the international patient department expert will welcome you and help you file to speed up the process of summarizing, collecting, and registering your personal information and medical records in the hospital. Then you and your companions will be guided to the places assigned to you so that after relieving the fatigue of the trip, you will be ready to undergo medical examinations and tests. If you need food, clothes, or special equipment, tell the staff of this department, they will help you feel comfortable and relaxed during your stay in the hospital. During this time, your personal information and medical records will be reviewed and verified by the IPD Superintendent.

 

When you're ready, it's time to run the tests. The results of the tests help determine the treatment process more precisely.

The third hospital of Shaaban is always trying to provide the speed of providing medical services without affecting the quality of services according to your desired time frame. Benefiting from a dedicated space for international patients with global standards and the presence of committed surgeons and specialists in the Third Hospital of Shaaban, the waiting time for international patients to receive medical services has been greatly shortened.

 

After completing the treatment period and passing the recovery period, your final examinations will be done and, if necessary, comprehensive planning for the next visits will be provided to you.Doctors, occupational therapists and nurses who are present in this department teach the necessary treatment methods to speed up your recovery process. In this way, you can follow your treatment plan after returning to your country.After completing the treatment process, the payment fee will be calculated by the IPD financial unit and the invoice will be delivered to you. IPD doctorsThe third hospital of Shaaban has a collection of the best Iranian specialist doctors in the fields of orthopedics, urology, gynecology and obstetrics, which can be seen on the hospital's website.  Department of international patients This department has 3 room, in each room there is a patient bed and a folding bed for companions. Other facilities include TV, wardrobe, telephone, tea maker and refrigerator. This department uses high safety and security equipment. Along with the package of personal items such as toothbrush, toothpaste, soap, shampoo, slippers, patient clothes, towels, etc., along with other welfare services, international patients are provided. English, Arabic translatorInternetTaxi servicePrivate roomsPossibility to order food according to the menu prayer room If the clients and their companions wish, arrangements will be made to stay in hotels near Arman Hospital, including the following hotels:Fars HotelElyan Hotel If the patient does not have an interpreter, hospital interpreters are always available to serve international patients.The international patient reception unit is located next to the main reception of the hospital on the ground floor.  Ø Documents that international patients must bring: Ø Documents that international patients should have with them:Patient’s passport for admission and identificationBring clinical documents including radiology reports, ultrasound, CT scan, MRI, and previous tests, to present to the doctor for a more accurate and faster examination.Ø It is recommended that international patients make the necessary arrangements with the international unit of the hospital before coming to the hospital so that the patient’s treatment can begin without delay.Ø If foreign patients come to the hospital without prior notification and coordination, the international patient department will make the necessary arrangements as soon as possible for a doctor’s visit, consultation, and Para clinical services for the patient.Ø After the patient is hospitalized, to facilitate communication between them and their companions, special cards are considered for them so that they have the possibility of easier movement in the hospital and employees, nurses, and translators can help them.Ø the daily visits of the IPD doctor to all international patients in the hospital and the experienced and highly specialized team of doctors in this field are one of the cornerstones of patients’ trust i The third charity hospital of Shaaban .Ø When international patients are discharged, the summary of the case will be typed in English and provided to them.  Ø All training during discharge and necessary information about how to follow up on their condition will be provided to them in English. Also, the information related to the ways ofcommunication (email, phone call, or in-person visit) of the patient with the treating doctor and the hospital will be provided to him at the time of discharge.Ø Providing the bill in English along with the Medical Report at the time of discharge has given patients confidence to continue treatment in the hospital.Ø Conducting daily surveys of international patients using different techniques (international questionnaire-face-to-face interview or email to the hospital) and taking corrective measures in less than 12 hours has been effective in explaining and clarifying the rights of patients. Ø to return to the airport, the hospital makes the necessary arrangements with reliable taxis. Ø If necessary, the treatment staff is used to accompany and maintain the patient's safety during the visit.  Cost control:
When visiting Arman Private Hospital, note that the cost of receiving excellent medical services in this hospital and in general in Iran is much lower than similar treatments in developed countries.
Specialist and subspecialist doctors in all fields of treatment, using up-to-date equipment and the best brands in the world, provide treatment similar to those in European and American countries, while the cost of these services in Iran is significantly lower than in Europe and America. To know the costs, you can ask the IPD expert for the approximate cost of the treatment before visiting Arman Private Hospital in person. (The approximate price table is also registered on the hospital website).The expert in this department will inform you of the approximate cost of treatment and accommodation after consulting with the financial department of international patients.It should be mentioned that the amount and expenses are received in Riyals. Traveling to cities and tourism in Iran

 

Iran has always been associated with many mysteries for tourists from different countries, and after traveling to Iran, tourists have become amazed and fascinated by the historical, cultural, and spiritual beauty of Iranians. On your trip to Iran, in addition to receiving treatment at a very low cost, you can visit the historical monuments of Iran, the luxurious palaces located in the city of Tehran, and the very beautiful and dreamy combination of the green forests and the blue sea of the northern cities of Iran, which are less than 5 hours away from Tehran. Enjoy and bring a memorable trip for you and your companions.

 

4- It is possible to order food according to the menu
service Taxi -5
service Ambulance -6 hospital the in room patient's the in or home at services Nursing -7
:eatment cost controlTr You can ask the IPD expert for the approximate cost before .visiting the hospital in person to know the costs :Phone number IPD 12440151809 or 13312911102 number phone Direct saket.rs.Mmanager unit

24hour support via email: info@3shaban.com